FAQ

Frequently Asked Questions by eBA Partners

No. There is no application or program fee.
Yes, there are performance requirements. Please contact the eBA Reseller Team for more information at partner@bimser.com

Partners make commission on license sales and a recurring commission on annual maintenance fees. Partners may charge a premium for eBA implementation and process-build fees, as well as premium support. For detailed information, please contact us.

We require resellers to attend detailed product training, demonstrate proficiency in marketing and selling the eBA platform, represent eBA professionally, and generate business with eBA.

Resellers are also required to install and configure the eBA platform, provide customer training, and provide first-level support.


Yes. In order to become a certified reseller, your organization needs to have a minimum of one certified implementation/support consultant on staff.

Effective eBA resellers have the following characteristics:

  • Sell and/or Implement enterprise solutions

  • Familiar with ERP or ECM solutions

  • Have an existing customer base, and their customers have one or more offices,

  • Customers have one or more offices and at least 100 employees.

Bimser provides a variety of sales and technical training resources: new partner marketing, sales and technical training kick-off workshops, dedicated sales and presales support for the first 3 qualified opportunities to name a few. Bimser will closely assist with the first 2 eBA implementations. Live demo and POC-build assistance, a reseller partner portal for management of leads and customers, free demo accounts, sales and marketing collateral, etc.


Yes. If a business partner prefer to refer business to Bimser (i.e. not handle pre-sales, implementation, and first-line support for customers), he will earn commission on each referred sale. Simply select the “Referral Partner” option on the partner registration form.


eBA delivers powerful enterprise enterprise content management platform at the lowest TCO.

Register for a free trial. In addition, every approved eBA reseller receives a copy of the eBA software free of charge and Bimser will collaborate on automating one or more internal partner processes on eBA platform.

Registered business partners register their leads and opportunities through the eBA PartnerPortal using a customized sign-up URL.

Reseller marketing and sales collateral is available through the eBA Partner Portal.

All support requests are initiated through the submission of a support ticket through the eBA Support Portal.

The branding options are explained during the reseller kick-off meeting.

Your commissions are paid net 30 days after Bimser’s receival of customer licensing fees.

Yes you will have a dedicated account manager.